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Terms & Conditions

Terms & Conditions


Welcome to Play Toy Official Website (collectively, the“Site”), which is operated by Parkway Licensing Company Limited (“Play,” ­“Company” or“we” or “us”)

By using Play Toy Online Platform and/or its affiliates’ services and website features, you agree to these conditions. Please read carefully:

Eligibility for Membership Registration and Account Security
To make a purchase on Play Toy Online Platform, you agree you have reached the age of 18, and you fully recognize and understand the terms and conditions of the Site. By registering with Site as a member, you agree that all information provided must be accurate and up to date. You are responsible for maintaining the confidentiality of your password and personal information. Should any of the password, login id, address, credit card information and other personal information is stolen, lost, and irretrievable, Play is not responsible for your loss. Your membership and account are non-transferable, any rights granted to you through this Site will be terminated upon your death. You agree to not use the account for illegal activities, or use and/or forge the account,username, email and other personal information of another member. If you suspect any unauthorized or illegal use of your membership, and/or if you find suspicious access to your account, you may write us at shop@play.com.hk

Termination of the Account or Membership

You can terminate your account anytime by make request to us through email at shop@Play.com.hk. Our company reserves the right to terminate your account at any time, for any or no reason, with or without prior notice or explanation and without liability. All rights granted to you due to this account will be terminated upon your death and any content of this account shall not be transferred to another individual.


Members, non-members and other visitors of the Site are allowed to write reviews or post comments on the Site. Play all forms of communications only with the conditions that such contents are not illegal,profane, obscene, threatening, infringing to any form of intellectual property rights and copyrights, or otherwise harmful to any third party. We do not knowingly accept, via the Company Services or otherwise, commercial or personal unsolicited submissions, spams or any mass mailings.. Company’s policy is to simply delete such submission as Company sees fit. You agree that you are not entitled to any compensation. By sending us any solicited materials, you waive the right to make any claim against Company. Play reserves the rights to delete or edit any content posted by anyone, if the content is considered harmful to another individual or the Company itself.

Purchasing Services or Products

If you purchase any services or products on the Site, you may be required to provide personal information including but not limited to, address, full name, credit card and billing information (“Personal Financial Information”) You understand that the Site sells contents that might be inappropriate for a minor, which includes contents with violence, sex and others. By registering with our membership system and/or making a purchase on the Site, you agree that you have reached the legal age of 18 to be able to view, use, and buy these products and/or services. While Play tries to be as accurate as possible in terms of product and service description, we do not guarantee that all product and service description are completely accurate or current. Unless noted otherwise, the prices seen or mentioned on the Site are full retail price, unless otherwise stated. Shipping cost, handling cost and other fees shall be written and stated clearly. The Company does not store any records of your Personal Financial Information, nor do we sell, send, or transfer any of your information to a third party. You are solely responsible for any transactions using your Personal Financial Information, you should therefore maintain a record of all your transactions made with the Site. The information you provided to a third party company through the Site is not affiliated, by any terms, with us. Subject to your compliance to these terms and conditions, and when you have successfully made a payment of any application fees on the Site, Play grants you a limited, non exclusive, non-transferable, non-indispensable licensable to access and make personal use of the service provided by the Site. The license does not include the right for you to resell any of the service and content provided by the Site as well as the Company. You are prohibited to use and/or collect account information,data, and product listing, to another merchant. All rights not expressed to be granted to you are reserved for Play. The licenses granted by Play shall be terminated if you do not comply with the terms and conditions. Play is not responsible to the loss of any services or products upon 7 days after delivery to you. For returns, refunds and other related issues, please refer to our Return Policy. Please note that the all refunds or exchanges for purchases you make on the Site is strictly in accordance with our Company’s policies. You must also comply with all export and re-export restrictions and regulations of Hong Kong Special Administrative Region while making a transaction with the Site.

Statement on Final Products

Final products may vary from photos shown on the Site. Product details, including but not limited to colors, sizes and shapes, are subjected to change and/ or modify without further notice. Pre-ordered goods are not refundable and/or cannot be exchanged to other items. If final products vary from the photos Customers see when they order/pre-order, The Company will not be held responsible for any refunds, exchanges, and returns due to these variations. We shall not be held liable directly or indirectly, for any loss or damage caused or alleged to have been caused by these final product variations offered.

Company Content

The services provided by the Company contain information, text, files, images, videos, audio files, musical works, works of authorship, applications, and any other materials or content (“Content”) of Company (“Company Content”). All Company Contents are protected by copyrights,trademarks, patent and other laws. We reserve and retain all rights in the Company Content. We accept the personal use of Company Content, only on the basis that it is not used commercially. You may not copy, download, stream capture or otherwise use any Content for commercial purposes. You are therefore prohibited from creating materials with Company Content to be sold, bartered,or given away, unless otherwise stated by the Company. Any bypass and/or interference of the copyright, trademarks and patent owned by the Company are strictly prohibited.

Your use of Company Services

The Company Services are for your personal use only, and they may not be used for commercial purposes. You are responsible for all the information you post on, through, or in connection with the Company Services. The Company assumes no liability for monitoring inappropriate Content or conduct posted on the Site by anyone other than the Company itself. You fully understand that you may be exposed to indecent, offensive, or otherwise harmful materials posted by others on the Site. While we encourage you to report them to us, we are not responsible for any Content other than Company Content, and the damage caused by these objectionable materials. You agree to give us the permission to remove any inappropriate content with or without further notification. 
You agree to not use the company services to:
- Post upload, transmit, and/or comment content that is pornographic, violent, unlawful,or otherwise harmful as stated by the Company.
- Harass, exploit, threaten, and/or harm other people.
- Violate rights, including but not limited, to trademarks, copyrights and patents. 
- Impersonate or attempt to impersonate any person or entity.
- Introduce or engage in activity that involves the use of viruses through the Site.
- Conduct illegal activities.
- Send and/or cause to send bulk messages through the Site.
- Interfere and/or gain unauthorized access to the Site and/or its database.
- Cover, remove, block advertisement posted on the Site.
- Solicit, collect or request any personal information for commercial and unlawful purposes.
- Use technology to collect and/or modify usernames, passwords and other Personal Finance Information in any circumstances.
- Engage in commercial activities without prior consent from the Company.
- Use Company Service to advertise or promote competing services.
- Attempt, facilitate or encourage others to do any of the foregoing

If you are aware of misuse of the Company Service,please report this immediately at shop@Play.com.hk.We reserve the right, but disclaim any obligation or responsibility, to remove,investigate and take appropriate legal action against harmful content found on the Site.

Your Proprietary Rights

Company does not claim ownership rights in the User Content that you posted, but that does not include content that is already owned by us. By posting any User Content, you hereby grant the Company perpetual, royalty free worldwide license to use on all media, for purposes not limited to promotional marketing, trade and other commercial means. It is not required to have notification from you, and no payment shall be made to you focusing the User Content you posted on and/or through the Site. We reserve the right to limit the storage capacity of User Content, and monitor your Content. You own the User Content, and therefore you are fully responsible for any legal actions.

Copyrights,Trademarks, and Other Intellectual Property

Play’s rights include all content and data compilation made through the site of Play E-Shop, that includes but not limited to text, graphic, video clips, logos, button icons, audio clips, scripts, headers, and digital downloads. The compilation of all content included or made through the Site is the exclusive property of Play and is protected by copyright laws. Play's trademarks and trade dress may not be used in connection to products or services that are not Play’s. Play is not legally responsible for any trademarks not owned by Play that appear and/or connected to the Site. Play respects the intellectual property of others, and we require our users to do the same. You may not upload, embed, post, email, transmit or otherwise make available any material that infringes any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity.Company has a policy of terminating repeat infringers’ access to the Company Services in appropriate circumstances. If you believe there are materials on the Site that infringe your copyright, please inform us at: shop@Play.com.hk.

Third Party Links and Services

The Company Services may provide or third parties may provide links to other websites, which includes video, text, images and others. However, the information provided by the third party does not represent us. When you engage with the Third Party, The Company is not responsible for and makes no warranties to the Third Party 

Company and/or the Site have the rights to set the prices for all products at anytime. All prices shown on the Site are not confirmed until you order. Please note that the price of a product may increase or decrease between the time that the product is placed in the shopping cart and the time the purchase is actually made. Play Corporation Limited has the right to cancel the order for products that have been listed at an incorrect price, rebate or refund, that contain other incorrect information or typographical errors or that are unavailable for any reason, regardless of whether the order has been confirmed or your credit card or other payment service has been charged. In that circumstance, Company and/or the Site will contact you immediately to issue you a credit, or rebate, or any other form of repayment we choose.

Member Dispute
You are solely responsible for your interaction with other Company members, but please note that Company reserves the rights,but has no obligation, to become involved in any way with these disputes.

Should there be any dispute or claim in regards to your use of the service and/or products provided by the Site and the Company, they will be resolved by binding arbitration instead of the Court. All dispute resolution proceedings will be conducted only on an individual basis.  

You agree to indemnify and hold Company and its Affiliated Companies harmless from any loss, liability, claim or demand. The failure of Company to exercise or enforce any right or provision of this Agreement will not operate as a waiver of such right or provision. The Section titles in this Agreement are for convenience only and have no legal or contractual effect. This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement and does not

When you send e-mails to us, you consent to receive communications from use electronically. You agree that all agreements, notices, disclosures and other communications we provide to you electronically are as legally binding as such communications in writing.

Play does not guarantee or promise any specific results from use of the Company Services. The Company, including this Site, provide services and products on an “as-is” and “as available” basis. Company expressly disclaims any warranties and conditions of any kind, expressed or implied, including but not limited to, the implied warranties of merchant ability, fitness for a particular purpose and non-infringement. Play does not warrant that any content you find on the Site. We also do not warrant your use of the Site will be uninterrupted,timely, secure or error-free or that any information obtained by you on,through or in connection with the Company, including the Site, or Third Party Services will be accurate or reliable. We are not liable for any harmful components, viruses and/or damages unknowingly sent from the services, products and information provided by the Site and the Company. Under no circumstances will Company be responsible for any loss or damage, including but not limited to, property damage, personal injury or death, resulting from participation and involvement with the Company or the Site, this includes the use of the Site and/or the Company, problems or technical malfunction encountered while in connection with the Site and/or the Company; any material downloaded or otherwise obtained in connection with the Site and/or the Company; any User Content, third party advertisement or Third Party Service posted on, through or in connection with the Site and/or the Company; or the conduct of any Authorized Participants, including users of the Site, whether online or offline. You are solely responsible for your use of User Content, third party advertisements, Third Party Services and the goods or services provided by any third parties. Any User Content, advertisements, or communications seen on the Site, posted other than the Company itself, do not necessarily reflect the opinions or policies of Play. By using  Toy Online Platform’s service, you agree to all terms and conditions as mentioned here by Play Corporation Limited, and you agree to comply with the law of Hong Kong Special Administrative Region.